I'm trying to upgrade my Ubuntu Linux distribution, and it involves a bit more pain that I had expected for something that is aimed at the "human being" segment of the population- what with files being locked and piped commands required to unlock things.
Although I'll probably figure it out because I'm a techie, I seriously doubt that someone without much computer knowledge would cope. My Ubuntu install experience is not as bad as my experience getting a graphics card to work on SUSE a few years ago, but I think Ubuntu has a long way to go yet...
Update: I am using a VMWare virtual machine and I don't have any critical data on the machine, so I just did a new install, and wiped out everything. I tried entering some arcane commands I found on the internet to do the update, but I kept getting the same errors over and over again. Also, there is surprisingly little information about how to upgrade, despite the update manager referring one to the Ubuntu website.
I did find this, but it was too late, so I don't know if it would have worked or led me back the same way.